Developing effective communication in health and social care Essay

To make my communication interactions with the service drug partrs in one-to one interaction and group interactions efficient I did non make use of any slang or jargon with the service users because we were having a formal interaction therefore the use or jargon or slang was non suitable there. I had to use good communication skills to get my point across trimly and efficaciously just to make sure that distributively of them understood what I was lecture ab expose. I tactile property that there should always be a business hiter-service user relationship between people in day heraldic bearing centres. Effective communications with the service users is related to validating outcomes. character of voice is a type of verbal communication. I had to tolerate an arrogate shadow of voice as this would enable the service user to feel comfortable with me while the task was proceeding. I utilize a clear and calm tone of voice as this supporters create a positive atmosphere a nd assists the service users to ask each opposite or me any questions they have and it helps them to understand what to do, whereas if my tone of voice was big and aggressive then the service users would not entangle comfortable with me and they would got sc atomic number 18d of me, this may well have led them to get upset and having to leave the interaction as soon as possible.My tone of voice was normal because I could not speak quietly and remit because the service users would not have got the message but it was not shattering either. My tone of voice was rattling clear and the students who participated in the interaction comprehend my voice clearly. This tone of voice enabled the interaction between me and the three early(a) service users to flow nicely and the message that I was trying to put across was interpreted by the service users in a positive way.I knew that they had received the message of what to do as they began to paint straight after my instruction before t hey had started the task. I was alike being very speakative as when the service users would stop I would just talk to them during each stage of their painting and ask them how they are doing whether or not they are finding the task difficult, I was as well as making it fun and enjoyable for them to do because I was complementing their hard work and effort which they put in their paintings. Therefore their confidence would have change magnitude enabling them in join in the interaction.If they were having any problems I would help them solve them. If I had not done that then questions may have not been invited, some of the service users may not be able to interpret the information and some may not have heard or understood the messages clearly. I encouraged the students to use more eye-contact because when some of the students were talking, they were looking at other distractions like their peers contend or talking. The messages that I gave to the service users in my group were al l addicted objectively and they were factual and informative.I used signs such as thumbs up (meaning good) and open palm (meaning stop) during the interaction, as signs can often promote effective communication and reduce barriers to interactions. One-to-one communication- Reading a book with a service user With the one-to one and communication interaction that I had with Nicky out chairs were put opposite one another so that we were able to put on and hear each other clearly. This enabled myself and Nicky to feel comfortable around each other has we had didnt no each other well enough.If we were to clam up to one another we may have felt uncomfortable or shy with each other which then would have led to Nicky having a negative experience with me. I used verbal communication when I explained to Nicky what he had to do for the task. There should overly be a minor proximity between us because if there was not much quadriceps between each other, then the atmosphere might have exe cute too hot and unbearable which might have caused Nicky to get worldly and tired easily with the reading.Leaving enough proximity, between the both of us allowed us to sit and feel comfortable this led us to talk properly to each other without anyone interrupting or distracting our conversation as we our private space. I used good facial expressions and body language with Nicky so that he thinks I am a friendly person and so he becomes more comfortable with me. Most of the time, Each time he read correctly I would complement him on well he was doing and I also would put my thumb put and say subtle to boost his confidence a little more. This helped create more of a positive atmosphere to be in.his tone on voice when he was reading showed me that he was trying his best and was really enjoying it. I used a lot of eye contact which actually showed Nicky that I was earreach to him and that I understood what he was reading to me. I used take over eye-contact to enable him to listen and understand me properly. Eye-contact help a lot in a one-to-one basis because when listening to someone expressing their point of view, eye-contact is very essential and shows that the listener is listening and understanding what person actually speech is saying.At the end of the reading session I spoke to Nicky some the level of reading ability he is on and I also asked him to speak to me about any difficulties and anything he is uncertain about in the book, this helped me to him more confidence to speak up loud and it also sceptered him. I had to use interpersonal skills when I was telling Nicky he had make a few mistakes during his reading time which is why it lead to him ignoring that and get embarrassed and wrong -footed. interpersonal skills are people interacting with each other. Interpersonal skills involve the ability to work with others around.